Delete your own login
Any member of the family can do this.
- Sign in to your family's app.
- Open Settings › My account.
- Tap Delete my login and confirm.
What gets deleted, and when
- Right away: your username, your password, your reset email address and your notification devices.
- What stays: your profile and the things you added stay with your family, which the head of household controls. Ask your head of household if you'd like any of them removed.
Delete your whole family
Only the head of household can do this.
- Sign in to your family's app as the head of household.
- Open Settings › My account.
- Tap Delete our family and confirm.
What gets deleted, and when
- Right away: everyone in the family is signed out.
- After 30 days: everything is permanently deleted, including backups.
- Changed your mind? Until then, email [email protected] and we'll cancel the deletion.
Can't sign in? Ask us by email
Email [email protected] from the email address on your login. If your login has no email address, or you want the whole family deleted, write from the head of household's email address.
Tell us your family's web address (like yourfamily.allswells.family) and whether you'd like your login or the whole family deleted. We'll check that the request comes from the right email address before we delete anything.
More about your data
You can also email [email protected] to ask what we hold about you, to correct it, or to delete it. Our privacy policy explains what we keep and why, and our support page answers other questions.