Get in touch
Email us
Tell us your family's web address and what you were trying to do. Please never send your password: we will never ask for it.
From the app
Open Menu › Send feedback to report a problem or suggest an idea.
It comes straight to the people who build All's Wells.
Privacy questions or requests? Write to [email protected].
The iPhone app
The All's Wells iPhone app is in testing right now. Everything also works in the web browser on any phone, tablet or computer, and you can add your family's app to your Home Screen so it opens like any other app.
Common questions
How do I find my family's web address?
Every family has its own address that looks like yourfamily.allswells.family. If you're not sure of yours, ask your head of household (the parent who set up your family). Then type the first part, for example smith for smith.allswells.family, in the sign-in box on our home page, or on the "Find your family" screen in the iPhone app.
I forgot my password
On your family's sign-in page, tap Forgot password?. If your login has a confirmed email address, we'll email you a link to set a new password. If it doesn't, ask your head of household to set a new password for you.
How do I switch families in the iPhone app?
Open Menu › Switch family, then type the other family's web address.
How do I turn on notifications?
Open Menu › Notifications, choose the reminders you want, and allow notifications when your phone or computer asks. On an iPhone or iPad using the browser, first add All's Wells to your Home Screen (tap Share, then Add to Home Screen) and open it from there. In the iPhone app, allow notifications when it asks.
How do I delete my login or our family?
You can do both in the app, under Settings › My account. Our account deletion page has the steps, what gets deleted and when, and what to do if you can't sign in.
What do you do with our information?
We use it only to run All's Wells for your family. No ads, never sold, no third-party tracking. Our privacy policy explains it in plain English.